Samsung Galaxy S7
MacBook Pro (13-inch, 2017)
My Question or Issue
Last week, I started getting an error on my Mac desktop Spotify app saying I was offline although my wifi connection was fine. I was in my work office, so when I got home I tried again but still had the same problem.
I made the mistake of logging out to see if logging back in would help and now I get an error message saying a firewall may be blocking Spotify (screenshot attached). I don't use a firewall or proxy server so not sure how to proceed.
I looked at some articles and tried flushing my DNS cache, editing my hosts file and allowing spotify.com in my Avast Security Web Shield. No change.
I'm also having similar issues with my Android App - it's saying I'm offline when I'm not.
I tried uninstalling the app on my Mac and phone, but for my Mac I can't access any www.spotify.com sites (see attached screenshots) to reinstall it, and reinstalling the Android app did nothing anyway. It's weird that I can't access www.spotify.com sites to access my account etc - I keep getting the error messages.
This is really frustrating as I'm paying for Premium and I can only use the web player at the moment. I use Spotify every day for work so I'm really reliant on it.