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Can't Login to Windows 7 App with Web App Password

Can't Login to Windows 7 App with Web App Password

I logged into the web app at and downloaded the app for my desktop computer. When I tried to login there, it said error code 3. (password or username incorrect. Do I need to sign up for two different accounts? I also had trouble posting this message. I got a message: There was an error while attempting to post your message. Try again in a few minutes. This really isn't convincing me to keep premium past the discounted period...

1 Reply

Hey @user-removed

Thanks for your post in the Spotify Community and welcome to the band 🙂

Are you still having some difficulties with logging in to your Spotify account? We'd love to help out if so!

The first thing to try as a quick reset of your Spotify password. You can do this by heading over to

If the trouble persists after resetting the password, I'd recommend that you reach out to our teams on Twitter at @SpotifyCares or to our contact form, ion the below link:

I hope that directs you further and that we can have you partying to your favourite tunes again! Let me know if there's anything else that we can help with!


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