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Can't Login to Windows 7 App with Web App Password

Can't Login to Windows 7 App with Web App Password

I logged into the web app at spotify.com and downloaded the app for my desktop computer. When I tried to login there, it said error code 3. (password or username incorrect. Do I need to sign up for two different accounts? I also had trouble posting this message. I got a message: There was an error while attempting to post your message. Try again in a few minutes. This really isn't convincing me to keep premium past the discounted period...

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1 Reply

Hey @maikens

Thanks for your post in the Spotify Community and welcome to the band 🙂

Are you still having some difficulties with logging in to your Spotify account? We'd love to help out if so!

The first thing to try as a quick reset of your Spotify password. You can do this by heading over to https://www.spotify.com/password-reset/.

If the trouble persists after resetting the password, I'd recommend that you reach out to our teams on Twitter at @SpotifyCares or to our contact form, ion the below link:

https://www.spotify.com/about-us/contact/contact-spotify-account/

I hope that directs you further and that we can have you partying to your favourite tunes again! Let me know if there's anything else that we can help with!

Thanks!

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