Can't Login

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Can't Login

probyan
Casual Listener

Had Spotify working fine on Windows 7 32bit. Just done a clean install to Windows 7 64bit and now can't get past the log in screen.

it allows me to put in my Username but then nothing else will respond so can't put password in.

Help please

6 Replies

Re: Can't Login

Pete
Roadie

Hey @probyan

 

That's strange! Could you try a quick reinstall just in case there's a problem with the install? Let me know how you get on.

Re: Can't Login

probyan
Casual Listener

Thanks for the reply.

Have reinstalled 3 or 4 times and always the same, can input Usename but then everything else is dead.

Re: Can't Login

cebates21
Casual Listener
I'm having exactly the same problem. Reinstalled 4 times, restarted phone about 5 times. Can log in but then goes back to my home screen

Re: Can't Login

probyan
Casual Listener

It's just My PC that is having the problem, I can log in on my iPad without any problems.

I have tried installing with no Firewall or AV running but still the same, everything locked excepy for inputting Username. Really wish it could be sorted, I'm somewhat lost without it.

 

Re: Can't Login

Jill5
Newbie

Me too.  I can log in to my account via Facebook on the company website but the actual Spotify program on my PC states that Facebook log-in failed.  It is working just fine on my iPhone.

Re: Can't Login

cebates21
Casual Listener
I've updated my phone and its now working. @spotifycare on twitter were really helpful
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