Can’t access account and don’t have the contacts it’s linked to

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Can’t access account and don’t have the contacts it’s linked to

SrDKV
Newbie

My Spotify account has premium and I want to cancel but I deleted the Facebook account it was linked to. Now it was and old Facebook account with an even older email so I have no way of sending the reset password form to anything I can access. It also seems you have to sign in to Spotify to get in contact with Spotify because they have no phone lines or emails. What can I do to cancel my premium?

1 Reply

user-removed
Not applicable

Hey @SrDKV, thanks for writing!

 

This is something for our Accounts team. Get in touch with them via: https://www.spotify.com/about-us/contact/contact-spotify-account/. (There's no need to log in).

 

Have a nice day 🙂

 

 

 

 

 

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