Can't access my account anomore

[simonsy2142]

Hi everibody actually when i try to login into my Spotify account using my user simonsy89 and password i get error of wrong login credential. So i tryied with the password reset but when i insert my email address that was also linked with my Spotify account i get an error that says that that address isn't linked with any active account. If i try to reset password inserting my user ID i receive a message that says that my password reset link has been delivered to the email address but obviously i have never received that link. I believe that my account has been hacked i have also contacted the support team but without an answer. I have also replyied to the automated mail but nothing...there is someone that could help me?

[MattSuda]

Support usually replies within 24-48 hours.

If you still have not gotten a reply:

Did you get a confirmation email from the contact form? It should be similar to "Spotify Support Case #XXXXXXX". If so, reply back to that email and tell them you still need help.

If you got an automated reply email telling you to check the help section or the community, you need to reply back to it saying you still need help, even if it's from a no-reply address.

If you never got an email, look in your spam folder to see if there is an email in there. Make sure you are checking the email account you used to sign up to Spotify. You can check the email on your account here.