Can't access my premium account

[artgraphic1]

I have purchased premium on my ps4 but I can't access it on my phone.

[OviiiOne]

Hello and welcome to the Spotify Community!

Have you tried login out/login in? This forces the app to update.

Are you logged in with the same account you used to buy premium?

[artgraphic1]

Yes, I have. I can't use my ps4 account on my cell. I've followed all the
instructions mentioned in your comments

[OviiiOne]

I escalated this to Spotify, you'll hear from them soon.

[OviiiOne]

Hi there, it's me again!

Sorry for the delay, can you check again that you're signed in with the same account on both devices? If so, please contact Spotofy using this contact form: https://support.spotify.com/contact-spotify-anonymous/