Can't access spotify on my IPAD

[annickacz]

Hello,

I upgraded my account spotify, but I can't use it on my tablet. I treid deleting reinstal etc it just doesn't work. Everytime I log in with Facebook it shows that I can't use spotify in a country for more than 14 days...

But it works on my mac and on my android phone, I dont understand the issue.

[osornios]

Hey @annickacz,

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

After that, check the status of your subscription. If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.