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Can't access to my account

Can't access to my account

Plan

Premium

Country

Mexico

Device

Samsung A21s

Operating System

Android

 

My Question or Issue

Hi. My name is Elias Rubio 

 

I can't access to my account since it was linked to my deleted Facebook account. What can I do?

 

It's not recognizing my user name and I don't have an email linked to the account.

Reply
1 Reply

Hey @EliasRubio,

 

Thanks for coming to the Community.

 

I recommend reaching out to Support so that they can take a closer look at this 🙂

 

You may need to provide proof of account ownership, or purchase or payment details. It’s good to have these ready.

 

Hope this helps!

MaximSpotify Star
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