Can't acess Spotify account after removing Facebook App

[reidowen94]

Hi this is message is not for my account but is for  the spotify account with the email adress <removed> as she is unable to log on and I am able too. She dosen't know what the username is for the account but the numbers that came up 1112807328

I removed the Facebook App from Spotfy by mistake,when I went to log on to Spotify all my playlists were gone I was no longer a Premium Member even though I logged with the same <removed> account. When I went to look at the settings Facebook told me I had to change my password and now I am unable to log into my Spotfify account as it says incorrect username/password  even though I'm still able to log in to Facebook.

I sent a message on the contact forum my case was # 02294660 but there was no reaction.

Thank you.

[MattSuda]

How long has it been since you submitted the contact form?

Support usually replies within 24-48 hours.

[reidowen94]

The contact form was submitted on the 10th of January

[MattSuda]

I have forwarded your post to the support team at Spotify. Hopefully someone will be in contact soon.

Thanks for your patience.

[reidowen94]

No problem and thank you.

[MattSuda]

You're welcome. It might be a day or two, but hopefully soon. 

[Pete]

Hey @reidowen94 

Apologies for the delay in getting back to you. I've ensured the right team is on the case as we speak.