Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi this is message is not for my account but is for the spotify account with the email adress <removed> as she is unable to log on and I am able too. She dosen't know what the username is for the account but the numbers that came up 1112807328
I removed the Facebook App from Spotfy by mistake,when I went to log on to Spotify all my playlists were gone I was no longer a Premium Member even though I logged with the same <removed> account. When I went to look at the settings Facebook told me I had to change my password and now I am unable to log into my Spotfify account as it says incorrect username/password even though I'm still able to log in to Facebook.
I sent a message on the contact forum my case was # 02294660 but there was no reaction.