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Can't add family to family subscription

Can't add family to family subscription

Hi,

My husband started his Spotify account while in Norway, so his country code is NO. I have started a family subscription from Sweden now and he has tried changing his country code to SE, but according to spotify, the changes will not be validated until his next payment period. 
We don't want to pay double subscriptions for one month now that I have gotten the family subscription (obviously we live together now).

How can this be solved?

Sincerely
Cajsa

Reply
1 Reply

Hey @cajsabredberg, welcome to the Spotify Community! 

 

This sounds like something for our Accounts team. You'll be able to reach them on Twitter or Facebook at @SpotifyCares. If you prefer, you can contact them via email here

 

They'll be able to help you with this.

 

Keep us posted.

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