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Plan
Premium
Country
Austria
Device
Macbook Pro
My Question or Issue
I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I currently have two offline-devices.
Every time I want to add my MacBook Pro as an offline-device, I'm redirected to the page where I have to buy Spotify Premium again, even though I already have it. By the way, I'm connected to Spotify via my Facebook account.
Just to explain my exact steps:
1) Open Spotify App on my MacBook Pro (I'm already logged into my account)
2) Click on "Upgrade to Premium"
3) I'm redirected to web page where I have to buy Premium even though I already have it
I'm happy to supply more information, if this isn't enough.
Solved! Go to Solution.
Hey @user-removed!
Thanks for coming to the Community. It sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out this Support article for more info.
Let me know how this goes!
Hey @user-removed!
Thanks for coming to the Community. It sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out this Support article for more info.
Let me know how this goes!
Hey @Jose_M,
thanks for the reply!
I followed the exact instruction of the Support article and it still doesn't work.
I don't have multiple accounts.
I am connected to Spotify via my Facebook account. On my iphone everything works, I can use Spotify Premium etc.
On my MacBook Pro (and other devices), it doesn't work. It says I have "Spotify Free" and that I have to upgrade to Premium (which I already have), even though I am connected via THE EXACT SAME Facebook account which I use with my iphone (on which Premium works perfectly)
This whole thing drives my nuts.
I am looking forward to hearing your reply and I'm thankful for your help!
I checked again and turns out I have multiple accounts. Your first reply was dead-on.
Excuse me for my stupidity.
Thank you!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…