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Can't buy a gift card

Can't buy a gift card

A few minutes ago i tried to buy a gift card for my friend via PayPal, and that's a message I got:

"Niestety wystąpił problem. Spróbuj ponownie później" something like 'unfortunately an error occurs, try again later'

Everything worked great today morning and yesterday as I remember.

Is it only a temporary error? I hope you'll do your best. Thanks

Reply
6 Replies

Hi there,

 

Have you checked out our PayPal FAQ here? Does it agree with these conditions?

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Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

still the same. That happens before I have to log in on my PP account. 

Maybe I reached the limit of gift cards. I bought about 120-140 of them in about 2 months.

Can I report my issue to @spotifycares, if I dont have any twitter acc?


@SimonMa wrote:

@can I report my issue to @SpotifyCares, if I dont have any twitter acc?


No, you would need a twitter account for that. But you can get in touch with the payments team directly using the online contact form and they should be able to assist you or offer clarification to why you are having issues. 


If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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