Can't buy family package

[Ric27]

Hello,

i can't buy the family package, it took's me directly to the normal 9,99 payment. Direct debit was active but Spotify did not debit. Now i don't have any subscription. How can i reactive the direct debit or how can i subscribe the family package again?

regards,

Ricardo da Silva

[osornios · Accepted solution]

Hey @Ric27,

You should be able to get the Family plan using this link.

Hope it helps. 🙂