Can't buy gift cards?

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Can't buy gift cards?

mazin0
Casual Listener

I've tried buying a gift card but it doesnt allow me to put the payment option, i just select paypal or credit card but it doesnt allow me to put the details in, and when i try to press continue it says there was an error.

 

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3 Replies

Re: Can't buy gift cards?

MattSuda
Community Legend

Have you tried using a different browser or computer? Do you still get the error when trying that?

Re: Can't buy gift cards?

mazin0
Casual Listener
Yes i've tried different computer same thing. I saw in the FAQ that it is supposd to show the payment details at the bottom of the site but it doesnt and I believe the error it throws at me is that i didnt put the details of my payment but it just doesn't allow me to.

Re: Can't buy gift cards?

MattSuda
Community Legend

If you are still having trouble,

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

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