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Can't buy premium

Can't buy premium

Hello, as i said, i can't buy premium. I have mastercard but it doesn't working. I can't get it from Spotify even though I get membership from NetFlix within the same minute.                                        Untitled.png

I'm getting the error you see above. If the support doesn't understand Turkish;

"I guess your card or payment provider is having a bad day. Don't worry, there was no charge. Try again or use another payment method."

Please help me..    

Reply
4 Replies

Hey @batuhanbecel,

 

Card_Problems_Twitter.png

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

If my card is on the black list, what should I do? Because it does not work.

Please send a message to the Spotify Support Team so they can take a closer look at your issue. Thanks!

 

https://support.spotify.com/contact-spotify-support/?contact

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I have the same issue. Reached out to support and still no improvement. Atp I need a suggestion for a new streaming app.

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