Can't cancel because of facebook error


Can't cancel because of facebook error




today I subscribed to premium for 0,99$, and tried to cancel the auto-renewal.

It worked until the page said "please re-verify with facebook", I get redirected to Facebook, where I am logged in and have to type in my password. The password is correct facebook redirects to spotify and boom spotify tells me that there was an error.


Since I could not find any support email for spotify, which is by the way horrible, because the FAQ/Help section is useless if you have a custom request, I post my problem here.





1 Reply

Re: Can't cancel because of facebook error

Rock Star 24
Rock Star 24

I suggest you contact support so they can take a look at your account and help you with this


or use the contact form that doesn't require you to sign in first:


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.


Support usually replies within 24-48 hours.

MattSudaRock Star 24
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