Can't cancel because of facebook error

[daemonfire]

Hi,

today I subscribed to premium for 0,99$, and tried to cancel the auto-renewal.

It worked until the page said "please re-verify with facebook", I get redirected to Facebook, where I am logged in and have to type in my password. The password is correct facebook redirects to spotify and boom spotify tells me that there was an error.

Since I could not find any support email for spotify, which is by the way horrible, because the FAQ/Help section is useless if you have a custom request, I post my problem here.

regards,

.....

[MattSuda]

I suggest you contact support so they can take a look at your account and help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

or use the contact form that doesn't require you to sign in first:

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.