Plan
Free
Country
Italy
Device
Operating System
Windows 10
My Question or Issue
I want to cancel (definitively) my account on Spotify. I already followed the steps from the site (Assistance/Account/Cancel Account) that lead to a link for unsubscription sent to my e-mail, but this e-mail never arrived (I tried more than once).
What can I do?
Hi there @user-removed,
thanks for reaching out to the community !
Please try following the steps provided on this help page.
Let me know how it goes 🙂
Hi @OneByBoo ! Thank you for responding.
The page you linked is for unsubscribing the Premium Pass, while I want to cancel completely the account (which means losing my data and credentials).
Hi @user-removed,
thanks for checking out my advise !
In order to get an answer regarding the deletion of your data and credentials i would have to refer you to the support team.
Please reach out through this "About Us" page to get the official answer and solution.
Hope this helps.
Have a great day 🙂
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