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Can't change account from US

Can't change account from US

shannon27

I am unable to change my account from US. I have never used a US account and it seems to be the only option in the dropdown? Can you please reset to Canada

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1 Reply

Bittencourt

Hi,

 

I guess you need to get in touch with Spotify support using the online contact form and they will be able to get it changed over manually for you. 

 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

 

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

BittencourtSpotify Star
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