Announcements

Help Wizard

Step 1

NEXT STEP

Can't change birthday on Spotify

Can't change birthday on Spotify

Been trying to change my birth year since it's entered as 1990 for some reason. I was born in 1997 so I don't know why it's listed as 1990. Trying to apply for student discount but it dosen't work with my birthday set to that...

It always says:

  • The CSRF token is invalid. Please try to resubmit the form.
Reply
1 Reply

Hi @Hwaj!

 

I've seen some similar problems to this. If you have access to a computer I would try again on the computer, but this time try to complete the process within an incogneto window.

 

If you need help using an incogneto window check here.

 

I hope this helps.

 

 

 

 


Let me know if I can help you further!


 


cheers,


fischfun




If I solved your problem, don't forget to click "ACCEPT AS SOLUTION"




♪ I'm listening to... ♪


♪♪





I am a Spotify Community Rising Star and therefor am not employed by Spotify. I can not guarantee any refunds, account recoveries, or personalized help regarding your account. For such assistance I recommend @SpotifyCares on Twitter and Spotify Cares on Facebook.


Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random