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Can't change country from Saudi Arabia to Philippines

Can't change country from Saudi Arabia to Philippines

I've noticed that podcasts aren't available in spotify saudi arabia and wanted to change the country to philippines since i've moved to the philippines. but for some reason when I go to update the plan and change the country to philippines, it doesn't give me any payment options to choose from? this hinders me from changing the country to be able to listen to podcasts and I have no idea how to fix this

Screen Shot 2021-06-05 at 5.28.48 PM.png

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3 Replies

Hey @flufflingly ,

 

Thanks for reaching out.

 

That's odd. Can you please give it a try in another browser and/or another device?

 

Additionally, you can also try it in a private/incognito browser window.

 

Let me know how it goes 🙂

 

MaximSpotify Star
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Hi, I am struggling with the same, and the issue occurs in Safari, Safari Incognito, and Chrome.

Hey there @ellibandelli

 

Thanks for reaching out here in the Community, and welcome 🙂

 

Just to confirm, are you unable to see the payment options when updating your details?

 

Also, could you let us know if you've already tried updating your payment method using a different device?

 

Keep us posted. 

NovyModerator
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