Can't change country from Saudi Arabia to Philippines

Reply

Can't change country from Saudi Arabia to Philippines

flufflingly
Visitor

I've noticed that podcasts aren't available in spotify saudi arabia and wanted to change the country to philippines since i've moved to the philippines. but for some reason when I go to update the plan and change the country to philippines, it doesn't give me any payment options to choose from? this hinders me from changing the country to be able to listen to podcasts and I have no idea how to fix this

Screen Shot 2021-06-05 at 5.28.48 PM.png

3 Replies

Maxim
Rock Star 24
Rock Star 24

Hey @flufflingly ,

 

Thanks for reaching out.

 

That's odd. Can you please give it a try in another browser and/or another device?

 

Additionally, you can also try it in a private/incognito browser window.

 

Let me know how it goes 🙂

 

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

ellibandelli
Newbie

Hi, I am struggling with the same, and the issue occurs in Safari, Safari Incognito, and Chrome.

Novy
Moderator
Moderator

Hey there @ellibandelli

 

Thanks for reaching out here in the Community, and welcome 🙂

 

Just to confirm, are you unable to see the payment options when updating your details?

 

Also, could you let us know if you've already tried updating your payment method using a different device?

 

Keep us posted. 

NovyModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Music touches us emotionally, where words alone can't." -Henry Thoreau
SUGGESTED POSTS