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Can't change country in my account

Can't change country in my account

I'm on Premium Individual plan. Want to change payment card but the system doesn't allow me because my country match the card. When I try change country (and I left this country already), website just redirects me to the main page, nothing happens. In account settings an option with country is not even active. Please, help me someone!

 

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2 Replies

Hey @warmsun,

 

Thanks for reaching out.

 

Do you have a payment method that's been issued in the new country?

 

Let me know 🙂

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Yes, I wanna change country and payment method connected to a new country

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