Can't change country/location settings

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Can't change country/location settings

Newbie

Plan

Premium

Country

Canada

Device

iPhone 

 

My Question or Issue

I moved to Canada from Australia in August 2018, and I have been trying to change my location settings. Despite having my Spotify account linked to my Canadian credit card and residing in Canada, I am still unable to change the country (it comes up as a greyed out box in the account settings menu).

 

Has anyone had a similar issue? 

1 Reply
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Re: Can't change country/location settings

Rock Star 13
Rock Star 13

Hey @ogpayne ,

 

Welcome to the Community.

 

I recommend you to check this Spotify Answer for the next steps to take. Make sure you follow everything that is there.

 

Hope this helps! 🙂

BruneliciaRock Star 13
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