Can't change country to actual

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Can't change country to actual

romahaaa
Newbie

Hi,

I am located in Thailand and just realised that can 't change a country in my profile page. Somehow I got only USA as an option...

 

 

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Re: Can't change country to actual

Rock Star 11
Rock Star 11

Hello there! Thanks for reaching out.

 

Can you try this process using another browser or Incognito Mode? It might also be worth trying another device or a different internet connection. If you have a Premium subscription, you need to pay with a payment method that matches the country you're currently in. I'd recommend checking out this Support article for more info. Also, can you let me know if you're using a VPN? This could be interfering with things. 

Let me know how you get on!

Jose_MRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 Reply
Solution!

Re: Can't change country to actual

Rock Star 11
Rock Star 11

Hello there! Thanks for reaching out.

 

Can you try this process using another browser or Incognito Mode? It might also be worth trying another device or a different internet connection. If you have a Premium subscription, you need to pay with a payment method that matches the country you're currently in. I'd recommend checking out this Support article for more info. Also, can you let me know if you're using a VPN? This could be interfering with things. 

Let me know how you get on!

Jose_MRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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