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Can't change country

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Can't change country

I recently moved from GB to NORWAY. I bought a gift card here in Norway and i've tried to redeem it, however it says that 'the country is invalid', When I go to my profile and change from GB to Norway, it doesn't save my changes. I've tried changing country on the 'change payment details' page, but It wont let me pay by gift card, only credit card etc. I've tried several different browsers and Laptops and it just wont let me change countries. Help!!! thank you

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I sent an email to support and my previous gift card was purchased in UK and activated there, I just have to wait untill my account reverts to free to be able to activate my new one in norway. luckily it runs out tomorrow!

 

Thank you anyways~

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Hey @116482774,

 

Are you currently a Free or Premium user? Is your current account country set to GB?

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Marked as solution

I sent an email to support and my previous gift card was purchased in UK and activated there, I just have to wait untill my account reverts to free to be able to activate my new one in norway. luckily it runs out tomorrow!

 

Thank you anyways~

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