Can't change country

[Vlch]

I have premium account and moved from Chile to the UK. I follow the instructions to change country by changing payment method but only get an error that my card and location don't match instead of getting a prompt to change the country! Help!

[phan_times]

Hello @Vlch,

Just making sure you checked out this link before hand. Hope this helps. If this solution does not work then just message back.

[Vlch]

I checked it out, but I don't see the "..." , only card details boxes. And I get the error that the card detail doesn't match the country with no option to change the country...

[phan_times]

Is your credit card with your new or old country?

[Vlch]

Existing card is from old country...when I update to the new card from new country it says error as they don't match but doesn't give the option to update the country either.

[phan_times]

Okay then I would check out this link. Hopefully this helps. Likes are appreciated.