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Can't change country

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Can't change country

Hi! I joined Spotify in the UK some years ago. I have recently reclocated to the USA. I cannot updated my country settings as per the instructions in the FAQs. That is the country select box is disabled. Please advise. Thanks!

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Reply back to the email that says to check the FAQ, and they should get back to you. 

MattSudaSpotify Star
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I suggest you contact support so they can help you change the country 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hee hee, ha ha! Oh yes - *wipes tears from eyes* - I did do that yesterday. I was given links to the FAQs on changing country and to post in the community. It is a cycle of bad 😉

Marked as solution

Reply back to the email that says to check the FAQ, and they should get back to you. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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