Can't change country

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Can't change country

Regular

It says ImIfrom Turkey, I never selected that country. Why can't I change my country?

15 Replies
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Re: Can't change country

Rock Star 24
Rock Star 24

Hey @RaigenSmash,


Thanks for reaching out.

 

Whats the name of the country you're currently in? 🙂

MaximRock Star 24
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Re: Can't change country

Regular

Israel

 

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Re: Can't change country

Rock Star 24
Rock Star 24

Hmm. And you're only seeing Turkey in the drop-down menu? 

Are you using any VPNs/Proxies?

MaximRock Star 24
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Re: Can't change country

Regular

Nope, just the usual 3G. I don't have a problem with any other app.

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Re: Can't change country

Rock Star 24
Rock Star 24

Can you please try it on another device (that's connected to a different internet connection)?

MaximRock Star 24
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Re: Can't change country

Regular

Just tried on two more devices with a different connection. Its the same. It is a profile issue, not a connection issue.

 

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Re: Can't change country

Regular

If changing country is not possible there's no point to this account. I also subscribed to premium but I'll just cancel it.

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Re: Can't change country

Rock Star 24
Rock Star 24

Can you please post a screenshot of your country settings?

MaximRock Star 24
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Re: Can't change country

Regular

 I can't because the file is too big. I have to say I heard a lot about Spotify but its so uncomfortable to use so far.

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