Can't change country

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Can't change country

rkank
Regular

Plan

Premium

 

Country

India/USA

 

My Question or Issue

I moved to the US and changed my billing method to a US card but I'm still unable to change the country on my account so artists/albums are unavailable because of Indian Spotify licensing. Premium is paid for through July 2020. I also can't get a student account started because it won't show the US as an option for the country I'm studying in. I've tried logging out and back in but nothing's changed yet

2 Replies

Re: Can't change country

Emilia_8
Rock Star 10
Rock Star 10

Hi @rkank

 

Since you're having some issues associated with changing countries, I'd recommend checking this support article. Have you tried following provided steps?

Emilia_8Rock Star 10
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Re: Can't change country

rkank
Regular

I have, I changed the payment method to a US card and going back to it doesn't show me any options other than going on a student plan (which I'm also unable to verify since the US is not one of the listed countries) or cancelling Premium

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