Can't change email


Can't change email

On my spotify account I'm using email which is not my main anymore. But when I try to change it to current email it says I already have account on the new one.
But that account is old and I don't remember it. When I try to reset password it says there is no active spotify on that email and I can't delete it.
1 Reply

Re: Can't change email

Rock Star 24
Rock Star 24

Spotify can help you with this if you contact them directly.

A reply may take some time due to a heavy amount of emails.

Contact Spotify by using the link below which requires sign in:

From the dropdowns select one that matches your situation.

In the message box explain your situation.

Hopefully Spotify can fix this quickly. Smiley Happy

MattSudaRock Star 24
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