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Can't change email

Can't change email

On my spotify account I'm using email which is not my main anymore. But when I try to change it to current email it says I already have account on the new one.
But that account is old and I don't remember it. When I try to reset password it says there is no active spotify on that email and I can't delete it.
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1 Reply

Spotify can help you with this if you contact them directly.

A reply may take some time due to a heavy amount of emails.

Contact Spotify by using the link below which requires sign in:

http://www.spotify.com/us/about-us/contact/contact-spotify-support/

From the dropdowns select one that matches your situation.

In the message box explain your situation.

Hopefully Spotify can fix this quickly. Smiley Happy

MattSudaSpotify Star
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