Can't change email

[viper23]

Plan

Premium

Country

NL

Device

iPhone 6

My Question or Issue

I'm trying to change my email address but it keeps returning "wrong password". I'm pretty sure the password is correct as i'm logged in with it.

Any clue?

Thanks

[user-removed]

You can ask  for a passport reset at https://www.spotify.com/br/password-reset/

[viper23]

Thanks for the suggestion but not a chance that my password is wrong. It seems like a bug... if fact I just logged again with that password without issues. It only flag the problem when I try to change my email. 

[viper23 · Accepted solution]

I was able to change my email from the web page. This seems a bug related to the desktop version (Debian). When launching the account page from the desktop application the password is not recognised.

I hope this wil lhelp future users with the same problem (and OS).

Regards