Help Wizard

Step 1


Can't change my Country/Region

Can't change my Country/Region


I can't edit anything, including my Country/Region because of an error. This error being that nothing gets through because, for some reason, whenever I hit "Save Profile" red text comes underneath the email box and says "We're sorry, that email is taken.". And no, I'm not trying to create a new account, I'm in the "Edit Profile" section.

1 Reply

Hey @PleaseHelpMoi,

Please try clearing your browser's cache and cookies or use an incognito window.


In case you get the same results and you are on Spotify Premium, you can cancel the current subscription, wait until the account goes back to Free, update the country, and then resubscribe.

When your account gets downgraded to Spotify Free, no saved songs etc. will get deleted.


Have a nice day!


LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts