Can't change my country

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Can't change my country

heitara
Casual Listener

I have the following problme - check the screenshot

 

Screenshot 2014-12-09 23.24.38.png

Guys please fix this. I'm really disapointed by the service.

3 Replies
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Re: Can't change my country

OviiiOne
Community Legend

Hi and welcome to the community!

 

Have you tried with another browser?

Re: Can't change my country

heitara
Casual Listener

Yep, with Chrome, Firefox, Safari. I'm not a premium user though.

Stragnly I believe this is problem in the platfomr itself. I think htat some has activated my free trial on my iPod, but i see the free 30 days on the site. I still can't explain why this is happening.

 

Re: Can't change my country

OviiiOne
Community Legend

If you want to change your country, I recommend you to contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares.

 


If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

 

Don't forget to check your Spam Box ;)

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