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Can't change my country

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Can't change my country

Gogui_olarte

 

I just moved from Colmbia to Germany, and Im trying to change my premium account's country. I have a family account, but still no family members inside due to the change I need to do.

 

The first thing I did; was trying to change my payment method, as stated in some other forum topics, but It says that since the payment method is not the one of the country I'm in.. it doesn't allow the change.

 

When I try to directly change the country in my profile, it is blocked in a grey colour, and no other country to select.

 

Cna you plase help me out

 

Thanks in advance!!

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Maxim

Hey @Gogui_olarte,

 

Thanks for reaching out.

 

I'd recommend that you cancel your subscription, wait until your account has reverted to the Free plan, then change your country setting via the drop-down menu and then re-subscribe here using your new payment details.

 

Let me know how it goes 🙂

MaximSpotify Star
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2 Replies
Marked as solution

Maxim

Hey @Gogui_olarte,

 

Thanks for reaching out.

 

I'd recommend that you cancel your subscription, wait until your account has reverted to the Free plan, then change your country setting via the drop-down menu and then re-subscribe here using your new payment details.

 

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Gogui_olarte

Thank you for the tip.. it worked thanks!!

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