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Can't change my email address due to a bug

Can't change my email address due to a bug

There's a typo in my email address on file (hptmail.com instead of hotmail.com) and I am unable to update it to the correct one. Whenver I try to change it in the Edit Profile section, the system rejects my submission because "You must specify a country from the list" even though one is, in fact, specified.

 

I tried contacting customer support about this, but guess what, customer support for my account is inextricably linked to the email address on file.

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2 Replies

Hi!

 

The immediate answer that springs to mind, a little long-winded perhapos, is set up a new free a/c with a new E_mail, use it to E_mail Spotify and explain what's going on with your real account and why you had to open a new dummy one, they change spelling error in real one, you close dummy one and use real one.

 

As far as I can see that SHOULD work, if not, I'll think of something else!

 

Yours respectfully

 

Chris.

I am having the same problem. My email is not accessable any longer to me and when I try to change my email spotify rejects my password. The very same password I log in with each day. This is frustrating.

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