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Can't change my email

Can't change my email

Ineskaarnes

Hi! 

I hope someone can help me, cause when I try to change the current e-mail (which doesn't exist?!) I'm using on spotify, and reset it so that I can use the email i actually use, they tell me that email is already taken. The email that I do want to use is not being used anywhere else, because I deleted my previous spotify account. So, why can't I use my actual email, but I can use one that doesn't really exist..? 

Sorry for my bad english, not a native spreaker 

Thanks!:) 

Reply
3 Replies

Bittencourt

Hi @Ineskaarnes, welcome to the community!

 

In this case then I'd suggest you get in touch with the Spotify staff - simply drop them a line on social media (Twitter or Facebook) or by using the contact form. Make sure, if you use the latter, to reply to the automated email you'll receive directing you back to the help pages, even if it's from a no-reply!

Support usually gets back within a day or two.

Let me know how it goes!

 

 

BittencourtSpotify Star
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Ineskaarnes

Alright, I think I'll try. Thank you!


Will let you know how it goes.

Have a good day! 

Bittencourt

You're alway welcome @Ineskaarnes 🙂

 

 

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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