Can't change my email

[arkazain]

Hi,

I just started using Spotify again, and I noticed that my profile still has my old email.

I tried to change it, but it wouldn't let me, it said that it was already in use.

So then I tried to reset my password, but got this message:

http://i.imgur.com/TX40fui.png

I contacted the support, and I got a response, but I think it might have been like an automatic response or something, since it only mentioned that I should check the community and stuff.

[Liam · Accepted solution]

Hi there! Only the support team can deal with this issue - you should reply directly back to that automatic email you got and it will go through to the support team 🙂

Liam

[Moozey85]

I can't change mine either, for some reason it's defaulted to something that's not even mine, it says change through facebook which I have and it was correct but something different is showing on my spotify details. This may also be the reason why I'm not receive messages back to my complaint I've sent through 6 times! X

[indian]

Hello. I wanto to change my email address from my premium account.

I want to delete javi@indiansopelana.com  and insert indian@indiansopelana.com

Thank a lot

[Robbie]

Please send our team an email, they will help you: https://www.spotify.com/about-us/contact/