So I've encountered a problem.
I have lost the e-mail attached to my spotify account, and I have also forgotten my password.
This means that I cannot change my information, neither can I set up a subscription.
I do although have my account connected to facebook, this is why I'm able to "log in" to my account.
Solved! Go to Solution.
Hey! Welcome to the community 🙂
You will need to get in touch with the customer services team directly using the online contact form and they will be able to help you recover your account 😉
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.