Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I am trying to change my payment info but I can't find the link in subscription!
Solved! Go to Solution.
Dude - follow my 'Bingo' post
But basically:
GOTO > Edit Profile (top right drop down menu under your user name)
GOTO > Change Country, and there you will find the tab that should also be next to payment...
Cheers, hope it works for you too
I give up! I´ve tried everything in the "Subscription pages", the FAQ and the community: I don´t want to change payment method! I still want to pay for Spotify by VISA. I only want to change my creditcard number connected to the VISA, because I´ve got a new bank account number (I´ve changed bank). But there dosent seem to be a way to upgrade creditcard number - only "payment method". I´m prabobly stupid not to get this? Now I cant get access to thecontact spotify cheme either....frustrating.
I guess I just have to cancel my subscription, just to make a new Spotify account?
@Nogi wrote:
I give up! I´ve tried everything in the "Subscription pages", the FAQ and the community: I don´t want to change payment method! I still want to pay for Spotify by VISA. I only want to change my creditcard number connected to the VISA, because I´ve got a new bank account number (I´ve changed bank). But there dosent seem to be a way to upgrade creditcard number - only "payment method". I´m prabobly stupid not to get this? Now I cant get access to thecontact spotify cheme either....frustrating.
I guess I just have to cancel my subscription, just to make a new Spotify account?
Hey! Welcome to the community 🙂
Just use the change payment method link on your subscription page and enter your new card details, selecting VISA again. Since it is a different card, you need to enter all the details again. Since those details are stored securely, there is no way to retrieve all your card details for you to "edit" them as such, since if that was possible, anyone with access to your account could just steal all your card details.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
@Rotterdam12 wrote:
Hello, I want to change my CB number but the system asked me the script code of my country. What's the script code for France??
If you are talking about international codes for phone numbers, to my knowledge looking down my mobile phone contacts france appears to be +33
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…