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Can't change zip code after I moved. Option not shown on Edit Profile

Can't change zip code after I moved. Option not shown on Edit Profile

I have an old account on Spotify that I created when I lived in the US (I can't even detach it from Facebook). Now I'm back to Brazil and I made an upgraded to a Family Plan. I need to change my zip code because I'm not being able to add anyone to my account because zip code is not matching with my brazilian one. There are 3 others using it, but I'm not being able to add one more. And I don't know why.

 

When I go to Edit Profile menu, I'm able to change my phone, carrier, but the zip code option is not there for me, as shown on the image. 

 

 

Captura de Tela 2018-01-16 às 10.40.13.png
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1 Reply

Hi Tamy,

 

If you created your user with Facebook, it takes the zip code shown there.

If you want to change it on Spotify, try to change it on Facebook first (:

 

Cheers, Esteban.

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