Can't connct via facebook

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Can't connct via facebook

Jandwaxe
Newbie

Hey, I am trying to connect to my spotify account using facebook log in, and then my facebook acount is sending me message "we noticed an unusual activity in your facebook", then I click "it was me", but it hapens again and again. What should I do? 

1 Reply

Re: Can't connct via facebook

Moderator
Moderator

Hey there @Jandwaxe,

 

Thanks for posting and welcome to the Community!

 

Just to confirm, does this occur for you when accessing your account from a certain device or no matter the device you're using to access your Spotify account?

 

If you're seeing this error pop up when trying to access your Spotify account on the Web Player, for example, we'd recommend giving it a try clearing your browser's cache and cookies memory.

 

On another note, it'd be also helpful if you could share a screenshot of the error message you see so we can take a closer look. Just make sure that no private or sensitive info is displayed.

 

We'll be keeping an eye out for your reply :)

KaterinaModerator
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