Can't connect to my spotify account via Facebook on any device anymore

[quentincurtat]

Hi everybody !

I can't connect to my spotify account on any device anymore, I even had to create a second account to write this post.

I changed my Facebook password, I changer the application management settings in facebook, nothing is working.

Can somebody help me ?

Best

[osornios]

Hey @quentincurtat,

If you login with facebook, you should set a device password. Follow this to get it:

1. Go to Facebook settings.
2. Select Security.
3. Select App Passwords. 
4. Click Generate App Password. 
5. Enter your current Facebook password and click Submit.
6. Enter Spotify, and Facebook will automatically generate a password for you.

You can use this with your Facebook email address as username to log into Spotify directly (on any device).

Hope it helps. 🙂

[quentincurtat]

Thanks @osornios but it still doesn't work...

[osornios]

@quentincurtat

If that's the case, fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.