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Can't create account on 13th birthday

Can't create account on 13th birthday

Plan

Free/Premium

Country

 

Device

Pixel 8

Operating System

Android

 

My Question or Issue

My daughter turned 13 today but when I try to create her account it says she does not meet the age requirements.

Reply
3 Replies

Hey @irishpadres,

 

Thanks for reaching out.


Can you please let me know the country you're from? 🙂 Otherwise, it'll be quite difficult to troubleshoot, as the minimum age can vary between countries/regions.

MaximSpotify Star
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United States. It worked later this afternoon but not in the morning (~9am PT).

Hey again, @irishpadres,

 

I'm glad to hear it worked now. Sometimes it doesn't work right away due to the different timezones. 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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