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Hi @ashkan-thri & @Lilyetremi,
I strongly recommend giving it a try on a different device and network is possible.
This will be a strong indication of why this issue happens.
A screenshot of what you see on your screen will be a good indicator as well.
Waiting on your update 🙂
Hi @ashkan-thri & @ashkan-thri,
thanks for your cooperation !
You can find more about the availability of Spotify around the world on this info page.
If the service isn't available in your country/region, it might be the reason why you can't add family members as the service isn't operating.
I hope this shines some light.
Let me know if you have any further questions 🙂