Can't create new account

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Can't create new account

Petra20
Newbie

I'm trying to create an account for my daughter but when I hit sign up it gets into an infinite loop. The icon keeps spinning. 

 

I am am using the option to create an account with an email address. 

 

I have tried this several times on different devices but with the same result. 

 

Someone that can help?

1 Reply

Luke
Rock Star 17
Rock Star 17

Hey @Petra20,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

LK608

LukeRock Star 17
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