Can't deactivate card

[dongin]

Good Evening. 

I'm writing as a very pissed off user. I deactivated my facebook and subsequently my spotify account has been logged out and I wasn't able to get back on. I went to edit>preferences>remove facebook from spotify and then I lost all my playlists. I had to then play this annoying game of reactivating, deactivating facebook for about an hour. 

It's gotten to a point where I don't want to deal with this anymore and of course there are no numbers for me to call. I tried to cancel my subscrption and now they are saying there is no CC attached to my account. Please help.

[MattSuda]

I suggest you contact support so they can help you transfer all your stuff to a non-Facebook Spotify account that uses a username and password to login. That way you will still be able to use your Spotify account without your Facebook account.

If you wish to cancel the subscription, they can also help with that.

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.