Can`t delete my account. Final Email doesn`t appear.

Can`t delete my account. Final Email doesn`t appear.


Hey guys


Today i`ve tried to finally delete my account. I've accepted all the terms but for some reason i don`t receive the Confirmation-Email to delete the account which is kinda frustrating and i have no idea why it doesn`t appear at all. Anybody else had such an experience and can help me out?


Kinda Regards

Conradin Schneider

1 Reply


Hey there @conradin1998,


Thanks for posting and welcome to the Community!


First, we'd recommend double-checking that you're following all the right steps here.


If you do and you're still having troubles, we'd suggest checking your Spam/Junk folders in case the email was redirected there by mistake. 


You can also check that the email address registered on your account here is the right one. 


If that doesn't do the trick, you can temporarily update your account's email address to a different one you have, in order to receive the confirmation email. 


Let us know how you get on 🙂

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