Can’t download for offline play & status is wrong

[Davetherave2]

• Hi I have just subscribed to the Premium Family Spotify and have the first month free.

I have a couple of problems. I am

unable to download an album to play off line. There is no option to download or download as playlist etc?

Because of this I checked in my settings and it shows my status (account) as Free?? Yet I have signed up, received the bill and been alllowed to register my sons as family??

Is it because I am showing as free that I can’t download? And if that’s the case, how can I get my status changed to Family?

thank you 

Plan

Family but status shows as Free

Country UK

Device

(iPhone 11promax)

Operating System

(iOS)

My Question or Issue

as above thank you

[Davetherave2]

Guys, cracked it. I needed to log out and log back in, thanks.